Safety First
Your safety is our top priority. We are ISO 21101 certified and follow the highest industry standards.
ISO 21101 Certified
International Standard for Adventure Tourism
Ticino Outdoor is certified according to ISO 21101, the international standard for safety management systems in adventure tourism. This certification guarantees that we meet the highest safety requirements in planning, execution, and follow-up of all our activities.
- Regular external audits by accredited bodies
- Documented risk assessment for every activity
- Continuous improvement of safety procedures
- Trained and certified guides
21101
Adventure Tourism Safety Management
6+1 Reasons for Your Safety
1. Experienced Guides
All our guides are professionally trained canyoning instructors with years of experience. They hold certifications from recognized organizations and undergo regular training.
2. Quality Equipment
We use only professional-grade equipment from leading manufacturers. All gear is inspected before each tour and replaced according to strict maintenance schedules.
3. Weather Monitoring
We continuously monitor weather conditions and water levels. Tours are adjusted or cancelled when conditions aren't optimal - your safety always comes first.
4. First Aid Ready
Every guide carries comprehensive first aid equipment and is trained in wilderness first aid. We have emergency protocols for every canyon we operate in.
5. Communication Systems
Our guides carry waterproof communication devices to stay in contact with our base and emergency services. We know the exact position of every group at all times.
6. Canyon Knowledge
We know every canyon intimately - every rock, every pool, every potential hazard. This local expertise allows us to provide the safest possible experience.
+1: Small Groups
We keep our groups small (maximum 8 participants per guide) to ensure personal attention and quick response in any situation. Quality over quantity - always.
Emergency Procedures
In the unlikely event of an emergency, we have established protocols: